We offer free shipping on orders over €60.
For orders under €60, we offer a range of shipping options, determined by the weight and size of the items. Wraps and smaller items, up to 500g, are sent via An Post.
Honey, candles, and packages over 500g, incur a €8.00 flat rate shipping fee for orders up to 30 kg to anywhere in Ireland. We use Fastway courier service, which is a tracked service.
We offer €30 flat rate shipping (up to 20 kg) for UK orders. Please contact us for a quote for shipping to the rest of the world.
We offer free collection from Hanna’s Bees, Little Island, Cork during business hours and weekends. Select pick up/collection at checkout and please text or email in advance to arrange time.
All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive an email confirming your order once we have received it, and another notification will be sent when your order has shipped. Deliveries usually takes 1 to 3 working days. Once the parcel reaches An Post or Fastway, we do not take responsibility for delays in delivery. If your order has not reached you within 5 working days of receiving your shipping confirmation email, please let us know.
We accept returns up to 30 days after delivery, provided the item is unused and in its original condition. Once we receive the returned item you will be refunded the full cost, less the shipping cost. Should your order arrived damaged in any way, please email us as soon as possible email address with your order number and a photo of the damaged item and we will remedy as soon as possible.